Our Refund Commitment
At Social Media Account Shop, we stand behind our work. If we fail to deliver what was promised, we will make it right.
Eligible Refunds
You are eligible for a full refund if:
- We fail to deliver your order within 48 hours of payment (no communication from our team).
- The service delivered does not match the description on the product page.
- A technical error on our side prevents delivery.
Non-Refundable Situations
Refunds will not be issued in the following cases:
- The service was successfully delivered as described.
- You provided incorrect account information or access details.
- You changed your mind after delivery.
- Issues arising from the social media platform’s own actions (e.g., account suspension by the platform).
- Digital products that have already been accessed or downloaded.
How to Request a Refund
To request a refund, contact us within 7 days of your order date:
- Email: chandansardar6999@gmail.com
- WhatsApp: +91 90887 72054
Please include your order number, the service purchased, and a brief description of the issue. We will respond within 24 hours and process approved refunds within 3–5 business days.
Disputes
If you are unsatisfied with our response, we encourage you to contact us again so we can resolve the matter. We are committed to fair and transparent service.
Effective Date: June 2026